Terms & Conditions

CUSTOMER SERVICE

The Audio Zone is a business in the Audio, Video markets and sells speakers, electronics and related products.

 

STOCK AVAILIBITY

The Audio Zone is an online store. We rely on our suppliers’ stockholding information but due to the fact that they deal with other clients apart from us the stock situation is fluid which makes it difficult for them to give us an absolutely accurate account of stock on hand. We do our best to keep as updated as possible but there are cases when the stock is depleted without our prior knowledge. We know it is an inconvenience but we try our best to avoid such issues.
It’s safer to find out from us first before you order if you want to be sure.
If you have made a purchase and the particular colour or item is not available. We will contact you immediately to refund you in full, as soon as the money reflects on our side. 

 

DELIVERY POLICY

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of booking number/tracking number. If delivery is made and you are not available at the address and/or your phone number is not working - resulting in the shipment been returned to Ultra Sound & Vision - the customer will be liable for shipping costs due to non delivery.

 

CUSTOMER PRIVACY POLICY

The Audio Zone shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

 

RESPONSIBILITY

Ultra Sound & Vision takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

 

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and The Audio Zone chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

VARIATION

The Audio Zone may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

EXPORT RESTRICTION

The offering on this website is available to South African clients only unless.